Senior Digital Services Officer, Inverness - HGH07878

at Highland Council
Location Headquarters, Glenurquhart Road, Inverness, United Kingdom
Date Posted September 9, 2019
Category Digital
Job Type Full-time
Contract Type Permanent
Salary £30,001 - £40,000
Hours 35


Job Description

Job Purpose:

To drive and support technology enabled business change through the Highland Council focusing on efficiently delivering both internal and external customer outcomes in line with our strategic requirements.

To work with Service Management teams, ICT Services colleagues, service providers and other suppliers to ensure the delivery of a professional, efficient and customer focused service. The role requires excellent Service engagement combining both change management and technical expertise to ensure that solutions are defined and delivered to defined business outcomes and that Services are fully engaged and understand their own obligations with regards to any process redesign. To ensure that the service delivery both internally and via external parties complies with the Councils digital and technology policies and relevant legislation, meeting industry recognised standards and audit requirements.

Duration: Permanent

Salary: HC0935, £35,362 - £38,656 p.a. (Salary placing will normally be at the first point of the scale)

Location: HQ, Inverness

Hours: 35.00 hours per week

Contact Name: Robert Newman

Contact Position: Digital Services Manager

Phone contact details: 01463 702830

Please APPLY ONLINE. If you are unable to apply online and you wish to request an offline application pack, please contact Business Support, tel: 01349 781467 (during office hours) quoting post the reference number above.

Shortlisted applicants will normally be contacted by email, unless otherwise stated.
Please check your emails regularly, including your junk/spam folder.


Essential requirement:

Educated to degree level in a numerate/business/Digital and Technology related subject.


Significant experience in a Digital service delivery or change management role within a large and complex organisation.


Current Digital and Technology qualification


Evidence of transferable experience of delivering ICT services to industry standards and best practice.

Applications must be made online at

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